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An evening at home
We choose the chef for the kind of evening, not only the menu. When it makes sense, the sommelier arrives first and the table is set without interrupting your day.
KIVO Concierge · Madeira
Madeira, made entirely your own.
Tell us how you want Madeira to feel. We take care of the people, the timing and the small details that make it possible — before you arrive and while you are here.
One team on the island · One conversation at a timeNo KIVO booking required
Madeira, from within
The real service is knowing who to call.
We live here. Our work does not begin with a supplier list; it begins by listening. We understand the moment you want and choose the right people to become part of it.
A good recommendation does not come from a database. It comes from knowing the person, the place and the right moment. So we listen first, then choose who becomes part of your stay.
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Here, on the island
Local relationships built over time, not search results.
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Chosen by us
Every person is selected for the care they bring to the moment.
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Confirmed with you
Details and price are clear. Nothing moves without your approval.
Care, when it happens
Three moments. None begins in a catalogue.
It is in the small decisions — and the plans that change — that a local team makes the difference.
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The kitchen falls quiet again
Dinner unfolds at your pace. At the end, the last plate disappears and the home is yours again.
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The sea changed its mind
If the wind stops the boat, we speak to the skipper and change the plan before you lose the day.
A place to begin
A few things we often arrange.
Index of possibilities
It is not a closed list. Often, the conversation begins with something that does not have a name yet. Availability and price are always confirmed before we proceed.
01 /Culinary
6 possibilities
Culinary
6 possibilitiesPrivate Chef
Five courses, your terrace, sunset. Madeiran or international: you set the evening, we bring the kitchen.
Sommelier & Wine Tasting
Guided tasting of Madeira wines and Portuguese vintages. Includes 6 wines, local cheese, and the stories behind each bottle.
Cocktail Evening
A mixologist, your poolside, the cocktails Madeira inspired. From poncha reimagined to Atlantic-aged spirits.
Breakfast Delivery
Fresh pastries, local fruits, artisan coffee delivered to your door each morning. The slow start your holiday deserves.
Madeira Wine & Food Trail
Visit three producers: a winemaker in São Vicente, a honey distiller in Porto Moniz, and a poncha master in Câmara de Lobos. Includes tastings and traditional lunch.
Mercado dos Lavradores & Cook
Early morning at Funchal's farmers market with our chef. Choose the fish, pick the produce, then cook together at your villa. Lunch is what you made.
02 /Household
5 possibilities
Household
5 possibilitiesVilla Butler
Someone who knows your name, your coffee order, and when to disappear. Every detail handled, nothing asked twice.
Waitstaff
Professional service for your private dinner. Handling everything from canapés to coffee. 4-hour minimum.
Nanny & Childcare
Vetted, qualified childcare so you can enjoy grown-up time. Activities, supervision, peace of mind. Minimum 4 hours.
Fresh Flower Delivery
Madeira earned the name Island of Flowers honestly. Daily arrangements from a Funchal florist — proteas, strelitzias, orchids — placed in the rooms you choose.
Fresh Flower Delivery
Madeira earned the name Island of Flowers honestly. Daily arrangements from a Funchal florist — proteas, strelitzias, orchids — placed in the rooms you choose.
03 /Transport
3 possibilities
Transport
3 possibilitiesAirport Transfer
Private meet-and-greet at Funchal airport. Luggage assistance, premium vehicle, direct to your villa. No waiting, no hassle.
Private Driver
Your driver for the day. Airport pickups, island exploration, dinner reservations. Available 8am-midnight.
Premium SUV & Convertible
Range Rover, Mercedes G-Class, Mini Convertible. Delivered to your villa, full tank, insurance included. The right car for Madeira's mountain roads and coastal drives.
04 /Wellness
6 possibilities
Wellness
6 possibilitiesIn-Villa Massage
Swedish, deep tissue, or hot stone massage. Therapist comes to you with everything needed. 60 or 90 minutes.
Sunrise Yoga
Private session on your terrace as the sun rises over the Atlantic. Mat and props provided. All levels welcome.
Hair & Makeup
Professional styling for a special evening. In-villa service. Includes consultation and touch-up kit.
Personal Trainer & Running Guide
Certified trainer at your villa, or a guide for coastal runs along the Lido promenade. Programmes from a single session to your full stay.
Personal Trainer & Running Guide
Certified trainer at your villa, or a guide for coastal runs along the Lido promenade. Programmes from a single session to your full stay.
Scuba Diving
Discover Madeira's underwater world: volcanic reefs, groupers, barracuda, and the occasional manta ray. PADI certified guides. All levels welcome.
05 /Experiences
18 possibilities
Experiences
18 possibilitiesLevada Walk with Local Guide
Hidden trails the guidebooks miss. Our guides grew up on these paths. Includes pickup, lunch at a local tasca, and stories you won't find online. Half or full day.
Private Boat to Desertas
Sail to the uninhabited Desertas Islands. Swim in crystal water, spot monk seals, lunch on deck. Captain, crew, and catering included. Full day.
Sunset Catamaran
Three hours along the south coast as the sun drops. Dolphins often join. Champagne, snacks, swimming stop. Small group or private charter.
Whale & Dolphin Watch
Marine biologist-led expedition. 3 hours searching for sperm whales, dolphins, and sea turtles. Responsible, educational, unforgettable.
Vineyard Lunch at Blandy's
Private tour of the historic Blandy's wine lodge, followed by lunch in their vineyard with paired Madeira wines. The island's wine heritage, experienced properly.
Canyoning Adventure
Rappel down waterfalls in the island's lush interior. Professional guides, all equipment provided. Half-day adventure for thrill-seekers.
Tandem Paragliding
Launch from the cliffs of Arco da Calheta and soar above the south coast. 20-30 minute flight with certified pilot. GoPro footage included.
Golf at Palheiro
Round at the legendary Palheiro Golf, designed by Cabell Robinson. Atlantic views, subtropical gardens, 500m elevation. Clubs and cart available.
Pico do Areeiro Sunrise
Driver collects you at 4am with a hot breakfast hamper. Watch the sun rise above the cloud line at 1,818m. The photograph people travel here for, without the crowd.
Pico do Areeiro Sunrise
Driver collects you at 4am with a hot breakfast hamper. Watch the sun rise above the cloud line at 1,818m. The photograph people travel here for, without the crowd.
Porto Santo Day Trip
Private boat or premium ferry to the golden island. Nine kilometres of beach, transfers and a beach club lunch arranged. Back by sunset.
Porto Santo Day Trip
Private boat or premium ferry to the golden island. Nine kilometres of beach, transfers and a beach club lunch arranged. Back by sunset.
Cabo Girão & Fajã dos Padres
Skywalk on Europe's second-highest sea cliff, then descend by cable car to Fajã dos Padres for lunch on the only restaurant accessible only by sea or cable.
Cabo Girão & Fajã dos Padres
Skywalk on Europe's second-highest sea cliff, then descend by cable car to Fajã dos Padres for lunch on the only restaurant accessible only by sea or cable.
Surf Lesson — Jardim do Mar
The Atlantic's European secret. Private instructor, board and wetsuit, transfer to Jardim do Mar or Paul do Mar depending on swell. All levels.
Surf Lesson — Jardim do Mar
The Atlantic's European secret. Private instructor, board and wetsuit, transfer to Jardim do Mar or Paul do Mar depending on swell. All levels.
Fanal Forest at Dawn
UNESCO laurissilva forest as the mist settles in. Pickup before sunrise, guided walk among thousand-year-old trees. The island's most cinematic morning.
Fanal Forest at Dawn
UNESCO laurissilva forest as the mist settles in. Pickup before sunrise, guided walk among thousand-year-old trees. The island's most cinematic morning.
06 /Events
5 possibilities
Events
5 possibilitiesPrivate Photographer
Professional photographer for 2 hours. Family portraits, couple shoots, or candid holiday moments. Digital files delivered within 48 hours.
Bailinho da Madeira
Madeira's own folk tradition at your villa. Brinquinho, machete de braga, viola de arame, and the rhythm that built this island. Two musicians, 90 minutes including interval.
Celebration Setup
Birthdays, anniversaries, proposals. Decorations, flowers, champagne, cake. Tell us your vision and we'll make it happen.
Aerial Drone Session
Professional drone operator captures your villa, terrace, or experience from above. Edited 60-second film and stills delivered within 48 hours. The holiday content you actually keep.
Aerial Drone Session
Professional drone operator captures your villa, terrace, or experience from above. Edited 60-second film and stills delivered within 48 hours. The holiday content you actually keep.
How it works
Three steps. One conversation.
A conversation first. Then we confirm availability, details and price. Nothing moves without your approval.
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Share your plans
Tell us your dates, party size and where you are staying, if you know. You can also ask before choosing a home.
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Tell us what it should feel like
You do not need to know the right supplier. Describe the evening, rhythm, surprise or need.
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We arrange and confirm
The local team responds, refines details and confirms with you before anything moves.
Before we begin
Who can use the concierge?
Anyone can send an enquiry. No account or KIVO booking is required. If you already have a stay, you can manage your request in your guest area.
When can I start making requests?
Whenever you like, even before you book. The earlier we talk, the more choice we have — but we also do our best with last-minute requests.
Are you a chef, driver, guide, skipper or another local professional?
Introduce yourself to the ConciergeKIVO Concierge · Madeira
Tell us how you would like Madeira to feel.
It might be dinner, a day at sea or simply the ease of knowing someone local is paying attention.