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Madeira, arranged before you arrive.

Prepared arrivals, in-house chefs, the right tables, boats and quiet details. Tell us what you imagine; the local team handles the path.

Concierge opens once a home is confirmed.

24h

first team response

Local

verified Madeira contacts

KIVO

for guests with confirmed homes

Table prepared for a private dinner at sunset

Local service

We do not sell a list of extras. We arrange the stay the way someone from the island would.

Often arranged

What turns a good stay into an effortless one.

The house before arrival

Groceries, flowers, cot, chilled wine and details waiting for you.

The right table

An in-house chef, a quiet reservation or dinner set on the terrace.

The Atlantic

Boats, the Desertas, sunset catamarans or a beach day in Porto Santo.

The island inside

Levadas, Fanal, Pico do Areeiro and producers we know by name.

Support at home

Butler, waitstaff, childcare, driver and a nearby team.

The special date

Birthdays, proposals, photography, flowers and surprises without noise.

How it works

Three steps. One conversation.

  1. 01 /

    Choose the home

    Concierge opens once your KIVO stay is confirmed.

  2. 02 /

    Tell us what it should feel like

    You do not need to know the right supplier. Describe the evening, rhythm, surprise or need.

  3. 03 /

    We arrange and confirm

    The local team responds, refines details and confirms with you before anything moves.

Full catalogue

Some requests are simple. Others begin with a conversation.

Availability and pricing on request.

Culinary

Private Chef

On request

Five courses, your terrace, sunset. Madeiran or international: you set the evening, we bring the kitchen.

Sommelier & Wine Tasting

On request

Guided tasting of Madeira wines and Portuguese vintages. Includes 6 wines, local cheese, and the stories behind each bottle.

Cocktail Evening

On request

A mixologist, your poolside, the cocktails Madeira inspired. From poncha reimagined to Atlantic-aged spirits.

Breakfast Delivery

On request

Fresh pastries, local fruits, artisan coffee delivered to your door each morning. The slow start your holiday deserves.

Madeira Wine & Food Trail

On request

Visit three producers: a winemaker in São Vicente, a honey distiller in Porto Moniz, and a poncha master in Câmara de Lobos. Includes tastings and traditional lunch.

Mercado dos Lavradores & Cook

On request

Early morning at Funchal's farmers market with our chef. Choose the fish, pick the produce, then cook together at your villa. Lunch is what you made.

Household

Villa Butler

On request

Someone who knows your name, your coffee order, and when to disappear. Every detail handled, nothing asked twice.

Waitstaff

On request

Professional service for your private dinner. Handling everything from canapés to coffee. 4-hour minimum.

Nanny & Childcare

On request

Vetted, qualified childcare so you can enjoy grown-up time. Activities, supervision, peace of mind. Minimum 4 hours.

Fresh Flower Delivery

On request

Madeira earned the name Island of Flowers honestly. Daily arrangements from a Funchal florist — proteas, strelitzias, orchids — placed in the rooms you choose.

Fresh Flower Delivery

On request

Madeira earned the name Island of Flowers honestly. Daily arrangements from a Funchal florist — proteas, strelitzias, orchids — placed in the rooms you choose.

Transport

Airport Transfer

On request

Private meet-and-greet at Funchal airport. Luggage assistance, premium vehicle, direct to your villa. No waiting, no hassle.

Private Driver

On request

Your driver for the day. Airport pickups, island exploration, dinner reservations. Available 8am-midnight.

Premium SUV & Convertible

On request

Range Rover, Mercedes G-Class, Mini Convertible. Delivered to your villa, full tank, insurance included. The right car for Madeira's mountain roads and coastal drives.

Wellness

In-Villa Massage

On request

Swedish, deep tissue, or hot stone massage. Therapist comes to you with everything needed. 60 or 90 minutes.

Sunrise Yoga

On request

Private session on your terrace as the sun rises over the Atlantic. Mat and props provided. All levels welcome.

Hair & Makeup

On request

Professional styling for a special evening. In-villa service. Includes consultation and touch-up kit.

Personal Trainer & Running Guide

On request

Certified trainer at your villa, or a guide for coastal runs along the Lido promenade. Programmes from a single session to your full stay.

Personal Trainer & Running Guide

On request

Certified trainer at your villa, or a guide for coastal runs along the Lido promenade. Programmes from a single session to your full stay.

Scuba Diving

On request

Discover Madeira's underwater world: volcanic reefs, groupers, barracuda, and the occasional manta ray. PADI certified guides. All levels welcome.

Experiences

Levada Walk with Local Guide

On request

Hidden trails the guidebooks miss. Our guides grew up on these paths. Includes pickup, lunch at a local tasca, and stories you won't find online. Half or full day.

Private Boat to Desertas

On request

Sail to the uninhabited Desertas Islands. Swim in crystal water, spot monk seals, lunch on deck. Captain, crew, and catering included. Full day.

Sunset Catamaran

On request

Three hours along the south coast as the sun drops. Dolphins often join. Champagne, snacks, swimming stop. Small group or private charter.

Whale & Dolphin Watch

On request

Marine biologist-led expedition. 3 hours searching for sperm whales, dolphins, and sea turtles. Responsible, educational, unforgettable.

Vineyard Lunch at Blandy's

On request

Private tour of the historic Blandy's wine lodge, followed by lunch in their vineyard with paired Madeira wines. The island's wine heritage, experienced properly.

Canyoning Adventure

On request

Rappel down waterfalls in the island's lush interior. Professional guides, all equipment provided. Half-day adventure for thrill-seekers.

Tandem Paragliding

On request

Launch from the cliffs of Arco da Calheta and soar above the south coast. 20-30 minute flight with certified pilot. GoPro footage included.

Golf at Palheiro

On request

Round at the legendary Palheiro Golf, designed by Cabell Robinson. Atlantic views, subtropical gardens, 500m elevation. Clubs and cart available.

Pico do Areeiro Sunrise

On request

Driver collects you at 4am with a hot breakfast hamper. Watch the sun rise above the cloud line at 1,818m. The photograph people travel here for, without the crowd.

Pico do Areeiro Sunrise

On request

Driver collects you at 4am with a hot breakfast hamper. Watch the sun rise above the cloud line at 1,818m. The photograph people travel here for, without the crowd.

Porto Santo Day Trip

On request

Private boat or premium ferry to the golden island. Nine kilometres of beach, transfers and a beach club lunch arranged. Back by sunset.

Porto Santo Day Trip

On request

Private boat or premium ferry to the golden island. Nine kilometres of beach, transfers and a beach club lunch arranged. Back by sunset.

Cabo Girão & Fajã dos Padres

On request

Skywalk on Europe's second-highest sea cliff, then descend by cable car to Fajã dos Padres for lunch on the only restaurant accessible only by sea or cable.

Cabo Girão & Fajã dos Padres

On request

Skywalk on Europe's second-highest sea cliff, then descend by cable car to Fajã dos Padres for lunch on the only restaurant accessible only by sea or cable.

Surf Lesson — Jardim do Mar

On request

The Atlantic's European secret. Private instructor, board and wetsuit, transfer to Jardim do Mar or Paul do Mar depending on swell. All levels.

Surf Lesson — Jardim do Mar

On request

The Atlantic's European secret. Private instructor, board and wetsuit, transfer to Jardim do Mar or Paul do Mar depending on swell. All levels.

Fanal Forest at Dawn

On request

UNESCO laurissilva forest as the mist settles in. Pickup before sunrise, guided walk among thousand-year-old trees. The island's most cinematic morning.

Fanal Forest at Dawn

On request

UNESCO laurissilva forest as the mist settles in. Pickup before sunrise, guided walk among thousand-year-old trees. The island's most cinematic morning.

Events

Private Photographer

On request

Professional photographer for 2 hours. Family portraits, couple shoots, or candid holiday moments. Digital files delivered within 48 hours.

Bailinho da Madeira

On request

Madeira's own folk tradition at your villa. Brinquinho, machete de braga, viola de arame, and the rhythm that built this island. Two musicians, 90 minutes including interval.

Celebration Setup

On request

Birthdays, anniversaries, proposals. Decorations, flowers, champagne, cake. Tell us your vision and we'll make it happen.

Aerial Drone Session

On request

Professional drone operator captures your villa, terrace, or experience from above. Edited 60-second film and stills delivered within 48 hours. The holiday content you actually keep.

Aerial Drone Session

On request

Professional drone operator captures your villa, terrace, or experience from above. Edited 60-second film and stills delivered within 48 hours. The holiday content you actually keep.

Want to arrive with everything handled?

Start with the right home. Then tell us what you want waiting when the door opens.