The house before arrival
Groceries, flowers, cot, chilled wine and details waiting for you.
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KIVO Concierge
Prepared arrivals, in-house chefs, the right tables, boats and quiet details. Tell us what you imagine; the local team handles the path.
Concierge opens once a home is confirmed.
24h
first team response
Local
verified Madeira contacts
KIVO
for guests with confirmed homes

Local service
We do not sell a list of extras. We arrange the stay the way someone from the island would.


Often arranged
Groceries, flowers, cot, chilled wine and details waiting for you.
An in-house chef, a quiet reservation or dinner set on the terrace.
Boats, the Desertas, sunset catamarans or a beach day in Porto Santo.
Levadas, Fanal, Pico do Areeiro and producers we know by name.
Butler, waitstaff, childcare, driver and a nearby team.
Birthdays, proposals, photography, flowers and surprises without noise.
How it works
01 /
Concierge opens once your KIVO stay is confirmed.
02 /
You do not need to know the right supplier. Describe the evening, rhythm, surprise or need.
03 /
The local team responds, refines details and confirms with you before anything moves.
Full catalogue
Availability and pricing on request.
Five courses, your terrace, sunset. Madeiran or international: you set the evening, we bring the kitchen.
Guided tasting of Madeira wines and Portuguese vintages. Includes 6 wines, local cheese, and the stories behind each bottle.
A mixologist, your poolside, the cocktails Madeira inspired. From poncha reimagined to Atlantic-aged spirits.
Fresh pastries, local fruits, artisan coffee delivered to your door each morning. The slow start your holiday deserves.
Start with the right home. Then tell us what you want waiting when the door opens.
Visit three producers: a winemaker in São Vicente, a honey distiller in Porto Moniz, and a poncha master in Câmara de Lobos. Includes tastings and traditional lunch.
Early morning at Funchal's farmers market with our chef. Choose the fish, pick the produce, then cook together at your villa. Lunch is what you made.
Someone who knows your name, your coffee order, and when to disappear. Every detail handled, nothing asked twice.
Professional service for your private dinner. Handling everything from canapés to coffee. 4-hour minimum.
Vetted, qualified childcare so you can enjoy grown-up time. Activities, supervision, peace of mind. Minimum 4 hours.
Madeira earned the name Island of Flowers honestly. Daily arrangements from a Funchal florist — proteas, strelitzias, orchids — placed in the rooms you choose.
Madeira earned the name Island of Flowers honestly. Daily arrangements from a Funchal florist — proteas, strelitzias, orchids — placed in the rooms you choose.
Private meet-and-greet at Funchal airport. Luggage assistance, premium vehicle, direct to your villa. No waiting, no hassle.
Your driver for the day. Airport pickups, island exploration, dinner reservations. Available 8am-midnight.
Range Rover, Mercedes G-Class, Mini Convertible. Delivered to your villa, full tank, insurance included. The right car for Madeira's mountain roads and coastal drives.
Swedish, deep tissue, or hot stone massage. Therapist comes to you with everything needed. 60 or 90 minutes.
Private session on your terrace as the sun rises over the Atlantic. Mat and props provided. All levels welcome.
Professional styling for a special evening. In-villa service. Includes consultation and touch-up kit.
Certified trainer at your villa, or a guide for coastal runs along the Lido promenade. Programmes from a single session to your full stay.
Certified trainer at your villa, or a guide for coastal runs along the Lido promenade. Programmes from a single session to your full stay.
Discover Madeira's underwater world: volcanic reefs, groupers, barracuda, and the occasional manta ray. PADI certified guides. All levels welcome.
Hidden trails the guidebooks miss. Our guides grew up on these paths. Includes pickup, lunch at a local tasca, and stories you won't find online. Half or full day.
Sail to the uninhabited Desertas Islands. Swim in crystal water, spot monk seals, lunch on deck. Captain, crew, and catering included. Full day.
Three hours along the south coast as the sun drops. Dolphins often join. Champagne, snacks, swimming stop. Small group or private charter.
Marine biologist-led expedition. 3 hours searching for sperm whales, dolphins, and sea turtles. Responsible, educational, unforgettable.
Private tour of the historic Blandy's wine lodge, followed by lunch in their vineyard with paired Madeira wines. The island's wine heritage, experienced properly.
Rappel down waterfalls in the island's lush interior. Professional guides, all equipment provided. Half-day adventure for thrill-seekers.
Launch from the cliffs of Arco da Calheta and soar above the south coast. 20-30 minute flight with certified pilot. GoPro footage included.
Round at the legendary Palheiro Golf, designed by Cabell Robinson. Atlantic views, subtropical gardens, 500m elevation. Clubs and cart available.
Driver collects you at 4am with a hot breakfast hamper. Watch the sun rise above the cloud line at 1,818m. The photograph people travel here for, without the crowd.
Driver collects you at 4am with a hot breakfast hamper. Watch the sun rise above the cloud line at 1,818m. The photograph people travel here for, without the crowd.
Private boat or premium ferry to the golden island. Nine kilometres of beach, transfers and a beach club lunch arranged. Back by sunset.
Private boat or premium ferry to the golden island. Nine kilometres of beach, transfers and a beach club lunch arranged. Back by sunset.
Skywalk on Europe's second-highest sea cliff, then descend by cable car to Fajã dos Padres for lunch on the only restaurant accessible only by sea or cable.
Skywalk on Europe's second-highest sea cliff, then descend by cable car to Fajã dos Padres for lunch on the only restaurant accessible only by sea or cable.
The Atlantic's European secret. Private instructor, board and wetsuit, transfer to Jardim do Mar or Paul do Mar depending on swell. All levels.
The Atlantic's European secret. Private instructor, board and wetsuit, transfer to Jardim do Mar or Paul do Mar depending on swell. All levels.
UNESCO laurissilva forest as the mist settles in. Pickup before sunrise, guided walk among thousand-year-old trees. The island's most cinematic morning.
UNESCO laurissilva forest as the mist settles in. Pickup before sunrise, guided walk among thousand-year-old trees. The island's most cinematic morning.
Professional photographer for 2 hours. Family portraits, couple shoots, or candid holiday moments. Digital files delivered within 48 hours.
Madeira's own folk tradition at your villa. Brinquinho, machete de braga, viola de arame, and the rhythm that built this island. Two musicians, 90 minutes including interval.
Birthdays, anniversaries, proposals. Decorations, flowers, champagne, cake. Tell us your vision and we'll make it happen.
Professional drone operator captures your villa, terrace, or experience from above. Edited 60-second film and stills delivered within 48 hours. The holiday content you actually keep.
Professional drone operator captures your villa, terrace, or experience from above. Edited 60-second film and stills delivered within 48 hours. The holiday content you actually keep.