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Cookie Policy

Last updated: February 4, 2026

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember information about your visit.

At THE KIVO TRAVELLER™, we use cookies and similar technologies to improve your experience, analyze site performance, and provide personalized functionality.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. Without them, you cannot use basic features like login, bookings, or checkout.

  • Authentication: keep you logged in during your session
  • Security: protect against CSRF attacks and other threats
  • Shopping cart: remember items selected during the booking process
  • Consent preferences: store your cookie choices

Legal basis: Legitimate interest (necessary for service)

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve the user experience.

  • Google Analytics: traffic analysis, pages visited, time on site
  • Vercel Analytics: performance metrics and site speed
  • Anonymized data: information collected in aggregate and anonymous form

Legal basis: Consent (opt-in)

2.3 Functionality Cookies

Allow the website to remember your preferences and provide enhanced and personalized features.

  • Language preferences: remember chosen language (PT/EN)
  • Dark mode: visual theme preference
  • Location: relevant property suggestions

Legal basis: Consent (opt-in)

2.4 Marketing and Advertising Cookies

Used to personalize ads and measure the effectiveness of advertising campaigns. We currently do not use marketing cookies, but reserve the right to do so in the future with your explicit consent.

Legal basis: Consent (opt-in required)

3. Third-Party Cookies

Some cookies are set by third-party services we use to improve our website functionality:

Google Analytics

Traffic analysis and user behavior

Privacy policy: policies.google.com/privacy

Stripe

Secure payment processing

Privacy policy: stripe.com/privacy

Vercel

Hosting and performance metrics

Privacy policy: vercel.com/legal/privacy-policy

4. Cookie Duration

Session Cookies

Temporary, automatically deleted when you close your browser. Used for essential features like authentication.

Persistent Cookies

Remain on your device for a defined period or until manually deleted. Typical duration:

  • Preferences: 1 year
  • Analytics: 2 years
  • Cookie consent: 1 year

5. How to Manage Your Cookies

5.1 Consent Banner

On your first visit, we present a cookie consent banner where you can:

  • Accept all: allow all cookies
  • Reject non-essential: only strictly necessary cookies
  • Customize: choose specific categories

5.2 Browser Settings

You can manage or delete cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Warning: Disabling all cookies may affect website functionality. Some features, like login and bookings, may not work properly.

6. Do Not Track (DNT)

We respect "Do Not Track" browser signals. If you enable DNT, we will not use analytics or marketing cookies, only those strictly necessary for site operation.

7. Privacy and GDPR

This Cookie Policy complies with:

  • GDPR (General Data Protection Regulation) of the European Union
  • ePrivacy Directive (Directive 2002/58/EC)
  • LGPD (Lei Geral de Proteção de Dados) of Brazil

For more information about how we handle your personal data, see our Privacy Policy.

8. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify about significant changes through a notice on the website or by email.

9. Contact

For questions about our use of cookies: